FAQs

Frequently Asked Questions (FAQ) – UltraViewX

1. What is the UltraViewX 11.6” Portable Monitor?

UltraViewX is a lightweight, high-definition portable monitor designed to expand your screen space for work, gaming, and entertainment. It connects easily to laptops, gaming consoles, and mobile devices, providing a seamless second-screen experience.

2. How do I connect the UltraViewX monitor to my device?

Our portable monitor supports USB-C and HDMI connectivity, making it compatible with most laptops, gaming consoles (PlayStation, Xbox, Nintendo Switch), and smartphones. Simply plug it in, and you're ready to go – no additional software needed!

3. Is the UltraViewX monitor touch-enabled?

No, this model does not support touchscreen functionality. It is designed for high-quality display and performance, making it perfect for extended screen use.

4. Does the monitor need an external power source?

UltraViewX can be powered directly via USB-C when connected to a compatible device. For HDMI connections, an additional power source (USB-C adapter or power bank) may be required.

5. What are the screen specifications?

  • Screen Size: 11.6 inches
  • Resolution: 1366 x 768 HD
  • Panel Type: IPS
  • Aspect Ratio: 16:9
  • Refresh Rate: 60Hz
  • Brightness: 220 cd/m²

6. Can I use this monitor for gaming?

Yes! UltraViewX is perfect for gaming as a second screen for consoles like PlayStation, Xbox, and Nintendo Switch. The HD display and low latency ensure an immersive gaming experience.

7. Does it come with built-in speakers?

Yes, the UltraViewX monitor has built-in speakers for audio output, but you can also connect external headphones or speakers for enhanced sound quality.

8. Is the monitor portable?

Absolutely! UltraViewX is lightweight and ultra-thin, making it easy to carry in a laptop bag or backpack. It’s ideal for travel, remote work, or gaming on the go.

9. What’s included in the package?

Each order includes: ✔ UltraViewX 11.6” Portable Monitor
USB-C Cable
HDMI Cable
Power Adapter
User Manual

10. What is the return policy?

We offer a 30-day money-back guarantee if you are not satisfied with your purchase. Please contact our support team for return instructions.

11. How can I contact customer support?

You can reach us through our Contact Us page or email us at [Your Support Email]. Our team is happy to assist you with any questions or concerns!

Still have questions? Feel free to reach out – we’re here to help!